Our policies

free-shipping

Free shipping

The Sock Revolution will provide free shipping within Australia for an order of three pairs of socks, or more.

privacy policies

Privacy

The Sock Revolution takes privacy seriously and will handle your personal information securely and carefully.

The personal information we collect from you is in most cases supplied directly by you when you place an order. That personal information comprises your name, address, and contact details and is used to process and despatch your order.

If you choose to open an account with us, your personal details will be retained to expedite further orders. We may also send follow-up emails to the email address you provide us unless you have indicated you do not wish this to occur.

The Sock Revolution will not pass or sell your personal information to other parties.

When you visit the Sock Revolution website, it will automatically send you a “cookie”. This is a piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site and can show us what areas of the site have been browsed.

You can decline cookies by adjusting the “accept cookies” setting in your browser, however this will affect the functionality of the website.

We use Google Analytics to collect information about visitors to our site. You can read Google’s privacy policy here.

no-fuss

No fuss returns

The Sock Revolution wants your online shopping to be straightforward and risk-free. If your socks are defective, let us know immediately and we shall replace them.

If you are not completely satisfied with your socks, you can return them for a full refund or exchange them for a different Style of sock within 21 days of your original purchase.

If you intend returning any socks please complete this form. Socks must be returned with packaging intact – we cannot accept used or damaged socks. Return them with your name, address and a daytime telephone number. (If your socks were a gift, please tell us the buyer’s name and address).

quality-value

Quality and value

The Sock Revolution sells Humphrey Law socks which are wholly made in Australia. The Humphrey Law company started as a partnership between Sidney Humphrey and Albert Law in 1947 with a policy of providing quality socks and value for money at a fair price. Yarns used for knitting Humphrey Law socks were to be sourced carefully and of the highest quality. This policy stands over 65 years later with second-generation family members maintaining the original aims of the founders.

quality-value

Delivery policy

If you have paid for your order it will normally be despatched on the weekday it is received, if it arrives before 12:00 noon local time. Orders placed after 12.00 noon will normally be despatched on the next available delivery day. Orders placed over the weekend will normally be despatched on the following Monday. Orders will normally be sent via Australia Post.